Scale Support, Unify Teams and Channels, and Grow Your Team’s Capacity with Automation and Self-Service.
Today’s customers expect personalized, round-the-clock service on whatever device they’re using, and they want resolution in minutes. If your customer service team is struggling to meet these demands because of siloed tools and data, and scaling seems next to impossible, it’s time for HubSpot Customer Service Hub. Did you know that customer service is a factor for 90% of consumers when deciding whether or not to buy from a business? Wow.
With Service Hub, all of your customer service data and channels are in one place, together, to put at their fingertips the information your agents need to provide positive client interactions and outcomes. Agents spend less time hunting for information, customer service becomes proactive, customers are retained, and your stellar customer service becomes a beacon for business growth.
